Sales, technical support, installer certification, partnerships, and press — routed to the right team in Wilmington, Delaware, answered within one business day. Pick the door below that fits where you’re coming from.
Where should we route you?
Direct Channels
No chatbot mazes. No outsourced call centers. Every channel below routes to a member of the MÖTEN evfc team in Wilmington, Delaware — or escalates to an on‑call engineer outside business hours for owners of installed chargers.
Phone — US Sales
Mon–Fri, 8:30 AM – 6:00 PM ET. Project sizing, custom configurations, fleet quotes.
Live during business hoursEmail — General
Any inquiry, any topic, any market. We’ll route to the right desk and respond in one business day.
One business day replyOwner Support — 24/7
On-call engineer for owners of installed MÖTEN chargers. Firmware, eMÖTEN access, warranty, RMA.
4-hour response, after hoursPress & Media
Interviews, product loans, expert commentary on EV charging policy and battery-buffered architecture.
Same-day for deadlinesResponse Promise
Write to us
Tell us a bit about who you are and what you need. The form below routes by topic — sales, partnerships, installer applications, owner support, or press — to the right desk in Wilmington.
Where we are
Global Shipping
EVFastCharge Ltd. is a Delaware C-corporation registered in good standing. All US orders are billed and shipped from a domestic entity — no offshore transactions.
Delaware-registeredDepartment Directory
If you know exactly who you need, write to the right desk directly. Every inbox is monitored by the team that handles that work — not a shared catch-all.
New buyers, quote requests, project sizing, bulk pricing, NEVI & 30C eligibility, lead times.
US electrical contractors applying to the Bronze / Silver / Gold certified installer program. Training, leads, margin.
International distributors, resellers, affiliates — country expansion, drop-ship, online referral.
You own a MÖTEN charger: firmware, eMÖTEN dashboard access, warranty claims, RMA, station diagnostics.
Editorial inquiries, interview requests, demo unit loans, expert commentary on EV charging policy.
Not sure where to start? Write to anyone, anywhere — we’ll route you within one business day.
Common Questions
Every form submission and email is answered within one business day, Monday through Friday, by a member of the Wilmington, Delaware team. Quote requests for commercial and fleet projects are routed to a dedicated account manager.
No. Every MÖTEN charger has its price published on the product page. For multi-unit, commercial, fleet, or battery-buffered projects, the Get a Quote form returns a tailored proposal that accounts for site service, cluster sizing, and installation scope.
Yes. US licensed electrical contractors can apply through Installer Connect. The program has three tiers — Bronze, Silver, and Gold — with training, lead routing, co-branded marketing, and tiered margin available at each level.
Yes. International expansion is handled through the Be Our Partner program, with three tracks: Distributor (country-exclusive), Authorized Reseller (regional drop-ship), and Affiliate (online referral). Applications are reviewed by the partnerships team in Wilmington.
EVFastCharge Ltd. is a Delaware C-corporation headquartered in Wilmington, Delaware. US orders ship from a domestic warehouse. International orders ship from regional hubs in Canada, the UAE, Pakistan, and Costa Rica depending on destination.
Yes. The US sales line is published in the site header and on this page during business hours. For after-hours technical support on installed MÖTEN chargers, submit a ticket via the contact form and the on-call engineer will respond.
Whether you’re buying one for the garage, partnering with us to open a country, or troubleshooting a station at 11 PM — we answer.