Contact MÖTEN evfc for sales, technical support, installer certification, partnerships and press. We are available every day, 7 a.m. to midnight ET, and answer every message within 24 hours. Pick the door below that fits where you’re coming from.
Where should we route you?
Home charger, commercial Level 2, DC fast, or battery-buffered: get a tailored quote.
Get a quoteUS licensed electrical contractor: join Installer Connect for training, leads, and tiered margin.
Apply to installDistributor, reseller, or affiliate: join our EV charger distributor program.
Become a partnerTechnical support, firmware, eMÖTEN access, or warranty: we’ll get you back online.
Submit a ticketMedia inquiries, interviews, product loans, expert commentary on EV charging policy.
Reach press deskDirect Channels
No chatbot mazes. Every channel below reaches a member of the MÖTEN evfc team, every day from 7 a.m. to midnight ET. Connected MÖTEN chargers are monitored continuously through eMÖTEN CMS.
Phone · Sales & Support
Every day, 7 a.m. to midnight ET. Project sizing, custom configurations, fleet quotes, owner support.
Live, 7 a.m. to midnight ETEmail · Sales & General
Quotes, orders and any other question. We’ll route to the right desk and respond within 24 hours.
Reply within 24 hoursOwner Support
For owners of installed MÖTEN chargers. Firmware, eMÖTEN access, warranty, RMA.
7 a.m. to midnight ET, every dayPress & Media
Interviews, product loans and expert commentary on EV charging and battery-buffered architecture.
Reply within 24 hoursResponse Promise
Write to us
Tell us a bit about who you are and what you need. The form below routes by topic (sales, partnerships, installer applications, owner support or press) to the right desk.
Where we are
US Shipping
EVFastCharge Ltd. is registered in Delaware and owns the MÖTEN, evfc and eMÖTEN trademarks. US orders ship from US stock. See our shipping policy and warranty information.
Delaware-registeredDepartment Directory
If you know exactly who you need, write to the right desk directly. Every inbox is read by the team that handles that work.
New buyers, quote requests, project sizing, bulk pricing, rebate questions, lead times.
US electrical contractors applying to the Bronze / Silver / Gold certified installer program. Training, leads, margin.
Distributors, resellers, affiliates: drop-ship, online referral.
You own a MÖTEN charger: firmware, eMÖTEN dashboard access, warranty claims, RMA, station diagnostics.
Editorial inquiries, interview requests, demo unit loans, expert commentary on EV charging policy.
Common Questions
Every form submission and email is answered within 24 hours. Our sales and support team is available every day, 7 a.m. to midnight Eastern, at 1 (888) 528-7582. Commercial and fleet quote requests are handled by our sales team, who build an itemized quote for your site.
No. Prices for MÖTEN chargers are published on the product pages. For multi-unit, commercial, fleet or battery-buffered projects, the Get a Quote form returns a tailored proposal that accounts for site service, cluster sizing and installation scope.
Yes. Licensed US electrical contractors can apply through the Installer Connect program, which has three tiers (Bronze, Silver and Gold) with online training, lead routing, co-branded marketing and tiered margin.
Yes. Our EV charger distributor program has three tracks: Distributor, Authorized Reseller and Affiliate. Apply on the Be Our Partner page or email partners@evfc.com, and the partnerships team will reply within 24 hours.
MÖTEN, evfc and eMÖTEN are trademarks of EVFastCharge Ltd., founded in 2022 and based in Wilmington, Delaware. In-stock Level 2 chargers ship within 48 hours from US stock to all 50 states. DC fast chargers and battery-buffered clusters are built to order, typically 4 to 8 weeks.
Yes. Call 1 (888) 528-7582, every day from 7 a.m. to midnight Eastern, for sales and owner support. Owners of installed MÖTEN chargers can also email support@evfc.com. Connected chargers are monitored continuously through eMÖTEN CMS.
Whether you’re buying one for the garage, joining our partner program, or troubleshooting a station at 11 p.m., we answer.